Know Before You Go

Q. When will Summit 2015 officially begin?
A. The Summit will kick off with an Opening Reception on Thursday, September 3 at 20:00. The reception will be held at the Cavea at the Auditorium Parco della Musica. The first session starts at 10:00 on Friday, September 4 in the Sala Santa Cecilia in the Auditorium Parco della Musica.

Q. When will Summit 2015 end?
A. The Summit is scheduled to end at 18:00 on Saturday, September 5.

Q: Will food and drink be served at the opening reception?
A. Food will not be served. However, there will be a cash bar available for drinks; credit cards will not be accepted.

Q. When can I check in to the event?
A. Registration begins on Thursday, September 3 from 16:00-20:00 and continues on Friday, September 4 and Saturday, September 5 at 9:00.
Check-in is located on the Main Level of the Sala Santa Cecilia in the Auditorium Parco della Musica. Your nametag will be your entry into the sessions.

Q. Will translation equipment be available?
A. You can pick up your translation headset at registration. You will be required to provide your name and Synergy ID number. You will be charged a 300€ fee if you fail to return this headset at the end of the last session. The card you provided at registration will be charged.

Q. What is the dress code for the Summit?
A. Dress for most activities is business casual. For the recognition evening, many like to wear formal attire (cocktail dresses for ladies, jackets and ties for men). Formal attire is also requested at the VIP Reception.

Q. What are the Summit Store hours?
A. Friday, September 4
Saturday, September 5

Q. What are the Summit Store payment options?
A. All forms of payments that are accepted when purchasing online will be accepted at the Summit Store. Cash will not be accepted.

Q. Can products be shipped home? 
A. Yes, we will be working with the same ordering system. You will need to pay the standard shipping fee. Shipping on merchandise will not be available

Q. Do you have to attend the Summit to get the promotions? 
A. Only team members attending the Summit can receive Summit specials.
Returns will not be allowed. A Final sale policy will apply to all product and merchandise.

Q. Will there be assigned seating during the General Sessions?
A. During the first General Session we will assign seating by country to help coordinate the Parade of Nations portion of the event. During the last session, recognition, we will assign seating for all new team members and above. Seating during all other sessions will not be assigned.

Q. I received an invite to the VIP Reception, what are the details?
A. The VIP Reception will be held at the Caffe Delle Arti Restaurant from 20:00-22:00 and will include dinner and entertainment. Attendees are asked to dress in formal attire—women in cocktail dresses and men in suits. Those who received an invitation to this reception will have a VIP Reception emblem on the name badge they are given at registration. This emblem will be each attendee’s ticket into the reception. You are in charge of getting yourself to the restaurant. The address of Caffe delle Arti is Via Gramsci 73 Roma 00197.

Q. What is VIP Checkout?
A. Inside the Synergy Store at the Summit, all those with a VIP Checkout emblem on their name tag can enjoy faster checkout. Simply look for the VIP Checkout register when you are ready to make a purchase.


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